Christmas & New Year Hours

As the festive season approaches, please note that our Customer Care team will be operating under adjusted hours from Friday, 19 December to Friday, 2 January.

Office hours: Monday - Friday, 8am - 4pm (excluding public holidays)

Thank you for your continued support throughout the year. We wish you and your loved ones a very Merry Christmas and a Happy New Year!

Add Natural Gas - Current Customer

When you combine your Electricity and Gas with us, you will receive our All Energy Discount. To add Natural Gas to your account please fill in the form below. If our team have any questions we will be in contact with you.

If you currently have a Direct Debit, we will continue this method of payment automatically for your new Natural Gas service.

To get Natural Gas with Pioneer Energy, you must be an electricity customer.

Your Account Number

ICP Identifier from your last gas bill. This will help us in the switching process.

Gas ICP Identifier

A number like 1000712345QRSTA3

First Name

Last Name

Email Address

Contact Number

Address

Preferred Contact

Email
Telephone

Have you been billed for this property before?

When did you move into the address?

I've read and accept Pioneer Energy Retail's standard Terms and Conditions and confirm that I have provided correct and complete information where required.